Job and interview in English
About the Role:
At Foundever, we are looking for motivated and customer-oriented professionals to join our on-site team in Barranquilla.
As a Customer Service Representative, you will be the face and voice of our company, delivering exceptional service to our customers. Your strong communication skills, technical knowledge of home services, and customer service expertise will help you excel in this role.
Key Responsibilities:
- Assist customers with inquiries about invoices, payments, and charges (one-time & recurring).
- Ensure customers fully understand their monthly charges.
- Provide basic technical support for platform functionality and services.
- Handle customer interactions via chat.
-Upsell and cross-sell additional services.
If you love helping people and enjoy the challenge of exceeding expectations, this is the perfect job for you!
Requirements:
✔ Experience in customer service (preferred but not mandatory).
✔ Ability to provide clear and effective basic support.
✔ Excellent problem-solving and communication skills in English (B2 level).
✔ Willingness to work fully on-site in Barranquilla.
Education:
High School Diploma (Bachillerato / Educación Media)
English Level: Intermediate (B2)
Apply now and take the next step in your career!
Bilingual in English customer representative - Barranquilla • Tubará, Barranquilla
En 10 años, Superprof se ha convertido en lider mundial de las clases particulares estando presente en más de 70 países.Ofrecer a los profesores flexibilidad, libertad y un modelo con 0% comisión.G... Mostrar más
Ingeniero Químico, Sanitario o carreras afines.Experiencia mínimo de 2 años en cargos similares.Vocación comercial, dinámico, proactivo, con enfoque en apertura de clientes.Indispensable tener vehí... Mostrar más
En 10 años, Superprof se ha convertido en lider mundial de las clases particulares estando presente en más de 70 países.Ofrecer a los profesores flexibilidad, libertad y un modelo con 0% comisión.G... Mostrar más
At Prometeo Talent, we connect outstanding professionals with companies that are shaping the future of digital industries.With a strong presence across the Americas and Europe, we’re proud to be on... Mostrar más
Your Skills, Your Career, Your Way:.Are you experienced in both sales and customer support, with a passion for helping customers find the right product? Do you enjoy learning about products in-dept... Mostrar más
En 10 años, Superprof se ha convertido en lider mundial de las clases particulares estando presente en más de 70 países.Ofrecer a los profesores flexibilidad, libertad y un modelo con 0% comisión.G... Mostrar más
Prometeo Talent is a recruitment agency with a strong presence across the Americas and Europe.We specialize in connecting companies with exceptional professionals across data, analytics, and busine... Mostrar más
En 10 años, Superprof se ha convertido en lider mundial de las clases particulares estando presente en más de 70 países.Ofrecer a los profesores flexibilidad, libertad y un modelo con 0% comisión.G... Mostrar más
