Debt Collector Specialist – Bilingual

Location: Bogotá, Colombia
Salary: COP $4,500,000 (includes remote work allowance of COP $130,000)
Work Arrangement: Hybrid (remote + in-office)
Schedule: Monday to Friday, 8:00 a.m. to 5:00 p.m.
Contract Type: Permanent (Indefinido)

vLex, a leading international legal technology company, is looking for a Collections Executive with experience in debt recovery to join our U.S. collections department. The ideal candidate is proactive, organized, and results-driven, with strong communication and negotiation skills, and the ability to collaborate with global teams in a multicultural environment.

Candidate Profile:

• Experience: Minimum 2 years in collections or debt recovery, preferably in banking or legal sectors.

• Education: Student or graduate in administrative, financial, or accounting fields.

• Languages: Advanced English proficiency (C1 level).

• Skills: Strong character, excellent oral and written communication, negotiation skills, organizational abilities, numerical aptitude, goal-oriented, and comfortable working across global teams.

Responsibilities:

• Contact clients in the U.S. with overdue accounts via phone to manage debt collection.

• Maintain control over assigned accounts and monitor outstanding balances.

• Develop and implement strategies to recover delinquent payments.

• Locate and follow up with debtors regarding their payment status.

• Support administrative and operational tasks related to the collections department.

If you are passionate about delivering results and thrive in a dynamic, bilingual, and international work environment, we’d love to hear from you!