Responsibilities:
Maintenance and supervision of proper system operation
Providing user support – resolving ongoing issues
Conducting training for system users
Performing system maintenance tasks
Creating manuals and user guides
Configuring the system and resolving configuration issues
Ongoing system monitoring, performance analysis, and operational accuracy
Analysing and eliminating causes of system malfunctions
Handling service requests
Participating in system implementation preparation
Preparing and conducting system tests
Designing reports
Maintaining a positive image of the employer
Keeping the workplace tidy
Taking care of assigned equipment, tools, and machines
Performing assigned duties in accordance with the company’s integrated management systems and WCM requirements
Carrying out other tasks assigned by the supervisor
Complying with health and safety regulations and company policies, procedures, and rules
Required Qualifications:
Proven experience in MES systems (e.g., Siemens Opcenter, Rockwell FactoryTalk, etc.).
Strong understanding of manufacturing processes and IT systems.
Excellent problem-solving and communication skills.
Ability to manage multiple projects and priorities independently.
Preferred Qualifications:
Experience in regulated industries (e.g., pharma, automotive).
Familiarity with ERP integration and data analytics tools.
Project management or leadership experience.
Qualifications Required
Education Level: Master’s degree
Field of Study: Technical
Experience in a similar position: Minimum 3 years
Management Experience: Not applicable
IT Software Knowledge: Familiarity with SCADA/SPC/SAP/MES systems
Other Qualifications: Knowledge of Lean Manufacturing tools in the context of IT systems
Required Competencies:
Ability to organize and plan own work
Coordination of multiple tasks
Creativity
Taking responsibility
Decisiveness in action
Assertiveness
Conscientiousness
Timeliness
Work discipline