Medical Records Clerk *International*

Job Description

This is a remote position.

About the Role

We are seeking a detail-oriented and organized Medical Records Clerk to join our team. In this role, you will be responsible for managing, reviewing, and maintaining medical records to support case management and internal workflows.

The ideal candidate is highly organized, comfortable handling sensitive information, and able to work efficiently in a fast-paced, remote environment.

Key Responsibilities

• Request, receive, and organize medical records from providers and facilities
  
• Review records for completeness and accuracy
  
• Maintain and update records in internal systems
  
• Track outstanding requests and follow up as needed
  
• Ensure proper documentation and file organization
  
• Assist with summarizing or indexing medical records when required
  
• Communicate with providers and internal team members
  
• Maintain strict confidentiality and compliance with data privacy standards
  

Qualifications

• Previous experience in medical records, healthcare administration, or a similar role preferred
  
• Strong attention to detail and organizational skills
  
• Ability to manage multiple tasks and deadlines
  
• Strong written and verbal English communication skills
  
• Comfortable working in a fast-paced, remote environment
  
• Proficient with Microsoft Office and/or case management systems
  
• Reliable internet connection and dedicated workspace
  
• Must be located outside the United States
  

Preferred Qualifications

• Bilingual (Spanish/English) is a plus
  
• Experience with personal injury or legal-related medical records
  
• Familiarity with EMR/EHR systems
  
• Experience working with U.S.-based healthcare providers
  

What We Offer

• Fully remote position
  
• Competitive compensation based on experience and location
  
• Consistent workflow and team support
  
• Opportunity for long-term growth
  

Requirements
Qualifications 1–2+ years of experience in medical records, legal support, healthcare administration, or a related field preferred Experience requesting, obtaining, and tracking medical records and billing statements from healthcare providers Strong understanding of HIPAA requirements and medical records release procedures Excellent organizational skills with exceptional attention to detail Strong written and verbal communication skills when working with medical providers, clients, and legal staff Ability to manage multiple records requests, follow-up deadlines, and priorities simultaneously Proficiency with Microsoft Office Suite, Adobe Acrobat/PDF software, and document management systems Experience working in case management software (Filevine, SmartAdvocate, Litify, Needles, Clio, or similar) preferred Self-motivated with the ability to work independently while maintaining accuracy and productivity Strong data entry, document review, and file organization skills Preferred Experience Personal injury law firm experience Experience reviewing medical records for completeness and identifying missing documentation Knowledge of medical terminology, treatment providers, and medical billing Experience preparing medical chronologies, treatment summaries, or document indexes Familiarity with Letters of Protection (LOPs), health insurance liens, and records retrieval vendors Experience maintaining records request logs and following up with providers to ensure timely receipt of records Knowledge of electronic medical records (EMR/EHR) systems and document management best practices Experience improving workflows, tracking turnaround times, and maintaining quality control for medical records processing