Carrier Operations Representative

This is a remote position.

Looking to grow your career in logistics and support a dynamic sales team

Join us where collaboration respect and entrepreneurship drive everything we do.

Carrier Relationship Management: Build and maintain relationships with existing and potential carriers ensuring strong communication and trust

Issue Resolution: Work closely with the tracking team to address and resolve any issues or delays that arise during the shipment process in a timely manner. Identify recurring issues; work with carrier on corrective action plans and escalate to management relocate

Carrier Performance: Review carrier scorecard data identify trends and determine root cause. Summarize findings and provide Dedicated Carrier Manager with detailed feedback prior to weekly carrier scorecard meetings.

Process Management: Develop and implement processes with carriers to ensure that daily operations run smoothly and all requirements are being satisfied

Trailer Pool Management: Assist management to ensure trailer availability exceed the s required thresholds and relocating displaced trailers as needed

Execute day to day carrier operations tasks such as carrier switches accessorial requests retenders diversions etc.

Carrier Watch list & Settlement: Ensure all loads are closed out with proper documentation to prevent delays in payment to carrier.

Requirements

1 years of experience as Carrier Sales Rep or related

Strong communication and organizational skills

Detail-oriented with a solution-focused mindset

Familiarity with carrier networks and logistics processes

Benefits

Work from home.

Schedule: Operational availability for different options

We provide you with the equipment.

Required Skills:

1 years of experience in freight brokerage or carrier support Strong communication and organizational skills Detail-oriented with a solution-focused mindset Familiarity with carrier networks and logistics processes I work closely with carriers and internal teams to recover idle trailers resolve on-site issues and maintain smooth operations using various communication channels. Additionally I develop initiatives to maximize trailer utilization and reduce maintenance costs contributing to a more efficient and sustainable operation.

Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 4500000 - 4500000