Technical Program Manager

Enterprise business teams are essential for managing systems like NetSuite, Coupa, Visual Lease, Concur, Workday Integrations, Adaptive, etc. They are responsible for ensuring the smooth operation of critical business processes. These teams oversee the day-to-day functions of financial, procurement, HR, and operational systems, directly impacting the efficiency and success of the organization. Their expertise ensures these platforms are properly maintained, configured to meet evolving business needs, and integrated across departments. By owning these systems, business teams help drive informed decision-making, foster collaboration, and keep the company agile and competitive in a rapidly changing market. About The Role We are seeking a motivated and experienced Technical Program Manager to join the Enterprise Business system team. The ideal candidate will have a strong background in managing and leading complex technical cross‑functional programs across various teams (focusing on business applications/FinTech). You will play a pivotal role in driving our initiatives using agile methodologies, ensuring successful delivery while maintaining strong stakeholder relationships. You are skilled at cross‑team coordination, project management, executive communication, and presentation skills, and can move between technical details and high level thinking. You are a bar raiser who looks around corners and can represent multiple points of view. You hold a high bar for product and infrastructure architecture and can lead technical discussions and represent the customer. Key Responsibilities Serve as a Scrum Master, facilitating agile ceremonies and ensuring adherence to agile principles and practices Collaborate with cross‑functional teams to define project scope, objectives, and deliverables while managing project timelines Develop, own and maintain the teams’ roadmap, aligning project goals with business objectives Manage stakeholder relationships effectively, ensuring transparent communication and collaboration throughout project lifecycles Be highly organized and detailed Demonstrate a strong ability to multitask and prioritize tasks in a fast‑paced environment Act as a go‑getter, proactively identifying and mitigating risks while seizing opportunities for improvement Support the continuous improvement of processes, tools, and methodologies to enhance team performance Qualifications Proven experience as a Technical Program Manager or in a similar role, preferably within FinTech or enterprise business systems BA/BS in Computer Science or other relevant engineering experience 8+ years of experience in relevant roles in the software development industry, preferably with FinTech Proven track record of providing exceptional program management, preferably within FinTech or enterprise business systems, during all phases of project from kick‑off to ship, demonstrating critical thinking and thought leadership throughout Strong understanding of agile methodologies and experience working as a Scrum Master Exceptional stakeholder management skills with the ability to influence and collaborate at all levels of the organization Excellent multitasking abilities and a proactive approach to problem‑solving Strong communication skills, both verbal and written Highly organized and detail‑oriented Team player and flexible Relevant certifications (e.g., PMP, CSM, or equivalent) are a plus #J-18808-Ljbffr