Senior QA Lead

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. This role requires you to work onsite from Bogotá, Colombia. Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story, part of a global community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. We believe in building experiences that engage, connect, and inspire millions of players worldwide. EA Bogotá is home to passionate teams who collaborate across multiple locations and disciplines to deliver high-quality games and services. We are looking for a Quality DesignerII (Lead QA) with deep expertise in quality assurance solutions to lead testing strategies, promote technical innovation, and foster team growth. You will be a critical contributor to EA’s Quality Verification (QV) craft, driving quality strategy, championing data-informed decisions, and mentoring teams to deliver exceptional player experiences. You will report to the Development Director. Main Responsibilities Define and implement scalable testing strategies aligned with product and business priorities. Drive risk-based testing approaches and ensure appropriate test coverage across features and systems. Champion defect prevention, containment, and early QA involvement. Quality Process Ownership Establish and oversee robust quality processes that promote excellence across projects. Ensure alignment between quality goals and development roadmaps. Identify opportunities to improve workflows, tools, and methodologies. Data-Driven Quality & Insights Conduct root cause analysis and deep investigations to identify quality gaps. Translate project metrics and telemetry into actionable insights and improvement strategies. Align and report key quality indicators, risks, and progress to leadership. Partner with automation and engineering teams to identify high-value automation opportunities. Leverage data analytics, AI-driven testing approaches, and modern development tools to improve efficiency and coverage. Advocate for technology-driven quality evolution across teams. Partner with Development, Production, Engineering, and other disciplines across multiple time zones. Act as a quality advocate in planning, feature reviews, and milestone assessments. Ensure clear and strategic communication of quality priorities and risks. Mentor and guide QV team members in best practices, technical growth, and career development. Lead knowledge-sharing initiatives and contribute to the evolution of the QV discipline. Foster a culture of accountability, inclusion, and continuous improvement. Experience 8+ years of experience in Quality Assurance or Quality Verification. Proven experience leading quality strategies for complex software or game development projects. Experience mentoring or leading QA/QV teams. Strong analytical mindset with experience translating metrics into data-driven decisions. Experience working in collaborative environments across multiple locations and time zones. Experience with automation strategies, data analysis, and defect prevention models. Strong communication skills and confidence engaging with stakeholders at different levels. Experience with software development practices, system architecture, and development risks. Benefits Health Benefits - Medical insurance, dental insurance, life insurance, global fitness benefit ($500 USD per year), and mental wellbeing plan. Professional Development - Training and development programs, opportunities for career advancement and tuition reimbursement. Work-Life Balance - 15 vacation days, paid holiday closure and paid sick leave. Meaningful Work - Opportunity to directly contribute to the development of EA titles. Additional Perks - Meal card ($400,000 COP per month), game credits and console reimbursement program. Work Environment - New office space in the heart of Salitre, inclusive work culture and supportive team environment. ... and more! About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. #J-18808-Ljbffr