Operations Analyst Thursday Monday 800 AM 500 PM EST
This is a remote position.
As an Operations Analyst you will play a crucial role in keeping reports up-to-date and maintaining the data integrity of the this role your key responsibilities will include proactively disputing service failures finding data trends and patterns and maintaining accurate records within our TMS and USPS Portal. Your primary responsibility is to provide insights to help leadership make data-driven decisions monitor business performance and ensure Client operational goals are met.
Requirements
- 12 years of experience in logistics transportation freight brokerage dispatching or operations coordination.
- Experience working with Transportation Management Systems (TMS) and updating customer information.
- Experience processing and tracking transportation-related documentation and meeting customer deadlines.
- Experience communicating with customers suppliers carriers and internal teams.
- Ability to identify troubleshoot and escalate operational issues to the appropriate team members.
- Experience coordinating additional trips/loads and working with transportation systems.
- Strong ability to manage multiple tasks and deadlines while maintaining accuracy.
- Previous experience in customer service preferably within the logistics or transportation industry.
- Strong written and verbal communication skills in English.
- Ability to work independently and proactively identifying potential issues before they escalate.
- Experience using TMS platforms customer portals and transportation management systems. Experience with 3G is a plus.
Benefits
Work from home.
Thursday - Monday 8:00 AM - 5:00 PM EST
We provide you with the equipment.
Required Skills:
1 years of experience as Operations Analyst or related Strong communication and organizational skills Detail-oriented with a solution-focused mindset Familiarity with carrier networks and logistics processes
Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 4500000 - 4500000