Administrative Assistant

Facilities & Administrative Assistant | Hospitality & Customer Service Background Are you experienced in customer service, hospitality, Virtual Assistance, or BPO and looking for an opportunity to apply your skills in an administrative environment? We are looking for a proactive, organized, and service-oriented professional to join our team and support the Facilities and administrative operations of our Colombia site. We are especially interested in candidates who have worked in call center campaigns supporting hotels, travel, reservations, hospitality services, or Virtual Assistant accounts, where coordination, customer service, communication, and problem-solving are key. What you'll do: Coordinate vendors, maintenance, security, supplies, and office services. Support the daily administrative and operational needs of the site. Arrange travel, hotels, and accommodations for clients and international employees. Follow up on requests and ensure timely solutions. Help maintain a safe, organized, and functional workplace. Communicate with internal and external stakeholders while providing excellent service. What we’re looking for: 1+ year of experience in customer service, hospitality, administration, Facilities, Virtual Assistance, or related roles. Experience in BPO/call center campaigns related to hotels, travel, reservations, hospitality, or Virtual Assistance is a strong plus. Good conversational English, especially listening and speaking skills. Excellent communication and interpersonal skills. Strong organization, multitasking, and prioritization abilities. Knowledge of Excel, Word, PowerPoint, and Outlook. Flexibility according to operational needs. #J-18808-Ljbffr