Collections Agent (Remote) Spanish-English (Bilingual) Speaker

Overview Whizz is seeking a Collections Assistant to join our remote team. We are on a mission to revolutionize the transportation industry for delivery drivers. We offer vehicle ownership and financing options to democratize access and drive success for our customers. Our goal is to make transportation seamless for delivery drivers so they can focus on delivering top-quality service. Responsibilities Update and maintain accurate delinquent accounts information and records Prepare and provide regular reports on debt collection activities and progress Adhere to all state and federal collection laws and regulations Build and maintain positive relationships with customers Provide exceptional customer service to maintain high customer satisfaction levels Collaborate with other departments to resolve customer issues and ensure timely payment of debts Requirements 2+ years of experience in collections Excellent verbal and written communication skills Ability to handle difficult customers, resolve conflicts and negotiate payment plans Strong attention to detail and organizational skills Ability to work independently and in a fast-paced environment Knowledge of state and federal collections laws and regulations (preferred) Language: English (fluent), Spanish (fluent) Please submit your CV in English Salary Base pay: $800, KPI bonuses after probation period Working Hours Monday to Sunday, (2 days off on weekdays) 9:00 AM to 8:00 PM EST. Benefits KPI Seniority level Entry level Employment type Full-time Job function Legal Industries IT Services and IT Consulting #J-18808-Ljbffr