Java Developer ID100938

Job Description

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a Mid-level Java Developer to own backend Java services and platform-level engineering for the Case object ecosystem, covering service logic, data processing, and platform reliability.

The mandatory requirements are 3+ years of experience as a Mid-Level Engineer, Java backend software engineering experience, hands-on API and integration experience, production troubleshooting and incident support, production monitoring and alert triage, and an upper-intermediate English level.

WHAT YOU WILL DO

- Own backend Java services and platform-level engineering for the Case object ecosystem, including service logic, data processing, and platform reliability.

- Contribute to engineering work on daemons and MuleSoft capabilities in the integration layer.

- Diagnose and resolve API/integration failures affecting downstream Salesforce Service Cloud processes.

- Participate in the developer first responder (DFR) rotation and the ops review process, providing hands-on production troubleshooting and incident support.

- Triage critical alerts related to backend service and platform health.

- Handle keep-the-lights-on requests, track open incidents, and document findings in Confluence.

- Partner with cross-functional stakeholders to keep case workflows running reliably.

MUST HAVES

- 3+ years of experience as a Mid-Level Engineer.

- Java Backend software engineering experience.

- Hands-on API/integration experience.

- Production troubleshooting and incident support experience.

- Experience with production monitoring, alert triage, and service/platform health.

- Experience diagnosing and resolving API/integration failures.

- Upper-intermediate English level.

NICE TO HAVES

- MuleSoft (strongly desired).

- Salesforce Service Cloud integration experience.

- Enterprise integration / middleware experience.

- Message-based or asynchronous integration experience.

- Data processing / data transformation experience.

- CI/CD and DevOps experience.

- Monitoring / observability tools.

PERKS AND BENEFITS

- Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.

- Competitive compensation: USD-based pay with education, fitness, and team activity budgets.

- Exciting projects: Modern solutions with Fortune 500 and top product companies.

- Flextime: Flexible schedule with remote and office options.

Requirements
+3 years of experience at a mid-level. Java Backend software engineering experience. Hands-on API/integration experience. Production troubleshooting and incident support experience. Experience with production monitoring, alert triage, and service/platform health. Experience diagnosing and resolving API/integration failures.