Manager, Risk Management...

Mastercard, Bogota, D.C., Capital District, Colombia

Manager, Risk Management

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary Manager, Risk Management

Overview

The Global Business Solutions Center (GBSC) delivers internal solutions across Finance, People & Capabilities, Law Franchise, and Integrity functions. We drive operational efficiency, enhance customer experience, and improve business outcomes. The Manager, Risk Management reports to the Director, Risk Management and plays a key role in executing risk management practices within the GBSC Revenue Services vertical and other assigned areas. This role supports the implementation of risk frameworks, facilitates control testing, and partners with process owners to identify and mitigate operational risks.

Role

• Support the execution of operational risk programs within assigned business areas.
• Assist in conducting Risk Control Self-Assessments (RCSAs), including documentation, analysis, and follow-up on action items.
• Collaborate with process owners to identify risks and recommend mitigation strategies; maintain and update the risk register.
• Track and report operational issues, root causes, and remediation progress.
• Perform control testing to assess design and effectiveness of key controls.
• Monitor Key Risk Indicators (KRIs) and elevate emerging risks to leadership.
• Support audit readiness and coordinate responses to internal / external audit requests.
• Contribute to the development and delivery of risk training and awareness initiatives.
• Help deploy GBSC risk tools, templates, and resources consistently across teams.
• Partner with internal risk teams to ensure alignment with enterprise-wide risk practices.

All About You

Corporate Security Responsibility

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job Function

Finance and Sales

Industries

Financial Services, IT Services and IT Consulting, Technology, Information and Internet

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