Analyst, Language Support Center (Aplica ya)...

Overview

Analyst, Language Support Center — responsible for creating a supportive learning environment to help students meet their learning goals. Deliver trainings in a blended learning environment on topics such as language skills, communication skills, and industry vocabulary, using adult learning theory and accelerated learning techniques. Collaborate with Talent Acquisition, Training & Quality, and Operation teams to support language upskilling and / or other languages as required.

Responsibilities

• Provide dynamic facilitation of classroom-based and blended learning trainings through a variety of instructional techniques for multiple audiences and locations.
• Present training materials through classroom learning, hands-on demonstrations, and supporting activities for technical, customer service, and sales accounts.
• Conduct student and operation observations to detect gaps and design learning interventions.
• Organize classroom lectures and coursework.
• Be responsible for achieving individual training performance metrics.
• Prepare materials and activities.
• Engage students to ensure a lively classroom atmosphere.
• Instruct students about the structure and content of the target language.
• Emphasize the rules of composition, grammar, and sentence construction.
• Monitor performance and progress and modify instructional methods to meet individual needs where necessary.
• Maintain accurate and complete student records including attendance, grades, assessments, and test scores as required.
• Ensure active participation in stakeholder management meetings with Talent Acquisition, T&Q, and Operations teams.
• Other duties, as assigned (may include validations, translations, support with local projects, among other department requirements).

Qualifications

Location

COL Medellin - Aventura - Carrera 52 # 65-91 Oficina 0740

Language Requirements

English (Required), Spanish (Required)

Time Type

Full time

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R1639118

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