▷ [1 / 11 / 2025] Service Governance Senior Analyst...

About DiDi Global Inc.

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app‑based services across markets including Asia‑Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra‑city freight, and financial services. DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

About the Role

Being part of the Product regulatory team is being part of one of the most critical verticals of the business ensuring the product complies with local regulation while minimizing impact over business. As part of the broader service governance team, the product regulatory team focuses their efforts in fine efficiencies within implementation reducing friction for users, including the point of view of multiple stakeholders. The ideal candidate must have strong analytical skills, a data‑driven mindset, prioritization capabilities, attention to detail and excellent execution. The role will demonstrate leadership in multi‑skill projects and initiatives.

Responsibilities

• Collect, extract and process relevant information for regulatory and market analysis (e.g., Puebla GA Forms, evolution of third‑party invoicing, CFDI issuance tracking).
• Develop and maintain dashboards and visual reports to monitor key indicators and facilitate decision‑making.
• Create and manage data repositories, including developing templates and necessary coding for standardization and access to information.
• Collaborate in the preparation and design of presentations and communication materials.
• Plan, configure and schedule internal and external communication campaigns related to regulatory matters.
• Conduct market intelligence studies and surveys to identify regulatory trends, risks, and opportunities.
• Ensure regulatory compliance through proactive research and analysis.
• Collaborate with supporting areas such as marketing, product, legal, GA and user research to support projects.

Requirements

Why you'll love working at DiDi

We create user value – we strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant and efficient. We are data‑driven, believing in making informed decisions, navigating the business landscape strategically by analyzing valuable metrics. Collaboration is key – success is a team sport. Integrity is at the core of our business. We constantly strive to do better, venturing beyond comfort zones, learning from mistakes and helping each other grow. Diversity and inclusion are fundamental, as we promote equal opportunities and a workplace free from discrimination and harassment.

Job Details

Equal Opportunity Statement

At DiDi, we believe that our differences are our biggest source of strength. That’s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer. Employment and advancement decisions are made based on position needs and candidate qualifications. We do not discriminate based on gender, age, sexual orientation, nationality, marital status, pregnancy / maternity, disability, race, religion and beliefs or any other status protected by applicable laws wherever we operate. We are committed to a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

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