(27 / 09 / 2025) ProServe Area Delivery Leader - Security, LATAM...

Overview

The Amazon Web Services Professional Services (ProServe) team is looking for an experienced ProServe Area Delivery Leader (PADL) to join our Shared Delivery Team (SDT). This senior leadership role is responsible for all delivery activities within the Area (single / multi-country or Practice / Industry), ensuring optimal support while maximizing team utilization and revenue performance. You will report to the Geo Delivery Leader serving as a strategic advisor to customers, partners, and internal AWS teams.

As PADL you will coach, manage, and guide Delivery Practice Managers (DPMs) and their teams to ensure they are providing best in class solutions for customers and partners. You will routinely engage with C-level executives within our customers, be responsible for ensuring Area SDTs work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. PADLs primarily drive their teams to partner with ProServe Account Executives to identify, understand, and define business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and successfully executing SOWs.

Your experience leading teams within the technology sector will enable you to optimize team growth and performance through tailored people development plans, ensuring Area SDTs are aligned to customer needs and have the skills to address customer outcomes. You will translate technical concepts into business value for customers and talk in technical depth with teams, cultivating strong customer, Amazon Global Sales (AGS), and ProServe team relationships to enable exceptional business performance. PADL success is primarily measured through the Area P&L by delivering customer engagements on time, within budget, and exceeding customer expectations (CSAT).

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives, offering guidance through a collection of offerings to help customers achieve outcomes related to enterprise cloud adoption. We also deliver focused guidance through global specialty practices, covering a variety of solutions, technologies, and industries.

Key job responsibilities

• Leading and managing the Area Shared Delivery Team, overseeing Delivery Practice Managers (DPMs) and their teams
• Ensuring delivery of best-in-class solutions for customers and partners, meeting and exceeding satisfaction targets
• Driving business development initiatives and providing portfolio guidance and oversight
• Collaborating with ProServe Account Executives to identify and define customer business outcomes
• Managing the Area P&L, optimizing team growth, performance, and utilization
• Serving as an escalation point for Sales and Delivery teams, engaging in pre-sales, in-flight projects, and post-implementation reviews

About The Team

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work / Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

Preferred Qualifications

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the Amazon jobs accommodations for more information. If the country / region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Amazon Web Services Colombia S.A.S.

Job ID : A3082046

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