▷ (Urgente) Customer Success Manager at Cybersecurity company – Elevate customer journey with Intelligent D[...]...

Safetica is a global leader in Intelligent Data Security, delivering powerful, effective solutions to prevent data leaks and manage insider risks across on-premises and cloud environments. We protect sensitive data, educate employees on secure practices, and ensure regulatory compliance for organizations worldwide. We are expanding into the United States and seeking to partner in the field of Data Loss Prevention.

Join our dynamic Customer Success team in Colombia. You’ll collaborate closely with colleagues in Europe (Czech Republic) to ensure seamless global cooperation and play a key role in supporting the USA market, helping us deliver top-notch service to our American customers and partners.

As a Customer Success Manager, you’ll drive smooth onboarding, guide customers through implementation, and maintain high satisfaction with our solution. By identifying growth opportunities, you’ll act as a trusted advisor and a bridge between customers and our internal teams, including technical support, product management, and sales.

We have an amazing office in Bogotá, and we’d love for you to be there. Being present helps you connect and collaborate with your colleagues in person, which we value.

Why join us?

• Work in a hybrid model with the freedom and trust to define your own working style and drive results in your own way.
• Join a fast-growing cybersecurity company and help shape the future of data protection in a high-potential market.
• Enjoy true autonomy, flexible work conditions, and strong support from an experienced global team.
• Invest in your professional growth through continuous learning and career development opportunities in a dynamic, high-tech industry.

Your responsibilities

What are we looking for?

Technical skills

What can you expect from Safetica?

Are you excited about the customer journey and ready to grow your career in the customer success team? We’d love to hear from you. Send us your CV or LinkedIn profile in English, and we’ll get back to you quickly to schedule a short call.

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