(Inicio Inmediato) Customer Success Manager...

8020REI Bogota, D.C., Capital District, Colombia

Hello at 8020REI! We're excited to welcome a Customer Success Manager to our innovative team in LATAM.

What is 8020REI?

8020REI is a pioneering B2B data and SaaS platform that empowers professional real estate investors to generate consistent leads from Cold Call, SMS, and Direct Mail without spending more. We leverage AI, machine learning, and advanced analytics to identify homeowners likely to sell at a discount plus a proven strategy to maximize our client’s ROI. As part of our network, we also operate alongside three sister companies : DMForce, 8020Recruit, and 8020CRM, each contributing specialized services to the real estate sector.

Core Values at 8020REI :

• Lead with Innovation : We constantly seek innovative solutions to improve our services and operations.
• We’ve Got Your Back : Our dedication to surpassing expectations ensures we deliver outstanding support and forge lasting partnerships.
• Our Word is Our Bond : We maintain a foundation of integrity, fulfilling promises and upholding transparency.
• We are Limitless : Our culture encourages continuous personal and professional growth, empowering each team member to excel.
• Bring Your A-Game : We believe in prioritizing wellness and family, enabling our team to perform at their best for our clients and each other.

Job Summary :

As a Customer Success Manager, you will strategically manage a comprehensive portfolio of 40-50 high-value clients, serving as their primary point of contact and trusted advisor. Your mission extends beyond traditional account management to encompass relationship orchestration, satisfaction optimization, and retention excellence. You will lead valuable engagement initiatives, coordinate with cross-functional teams to resolve client needs, and continuously elevate the value proposition of our partnerships through proactive relationship management and strategic guidance.

Essential Duties and Responsibilities :

Qualifications :

Join us at 8020REI and contribute directly to revolutionizing the real estate investment landscape.

Why Join Us?

At 8020REI, you’ll play a key role in shaping the future of data analytics for the real estate investment industry. As a Senior Data Scientist, you’ll have the opportunity to lead data initiatives, work with cutting-edge technologies, and collaborate with a dynamic team passionate about innovation and results.

What We Offer :

Join us at 8020REI and contribute directly to revolutionizing the real estate investment landscape!

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