David Kennedy Recruitment is working with a leading tech company who is looking to recruit a Control Room Operator to join their team in Bogota, Colombia.
Position : Control Room Operator
Location : Bogota, Colombia
Employment type : Full-time
Work model : on-site
Benefits : base salary
DUTIES AND RESPONSIBILITIES :
- Oversee and verify all studio activities to ensure they align with organizational standards, facilitating seamless operations.
- Ensure the studio environment and equipment are fully operational and meet required standards.
- Quickly address and resolve table calls to minimize any disruptions to gameplay.
- Uphold and enforce company game standards during all live sessions to ensure consistency and quality.
- Record and report any operational incidents or discrepancies, ensuring accurate and thorough documentation.
- Assist CRO Specialists, Shift Managers, and team leaders with operational tasks to promote efficiency and effectiveness.
- Keep current with all procedures, rules, promotions, and game strategies to ensure adherence to company guidelines and standards.
REQUIREMENTS :
Native or fluent in English (C1 level), with strong proficiency in both written and spoken communicationMinimum of 1 year of experience in the live / online casino industry.Solid understanding of games and operational procedures.Proficient in PC usage and Microsoft Office applications.Previous experience in a supervisory or management position is a plus.Knowledge of live casino technology or control room systems would be considered advantageous.BENEFITS :
Competitive salaryPrivate health insurance from day oneInternational work environmentOpportunities for career developmentAnd many more!